Help Center

Welcome to the Paws & Claws Styles Help Center. Our goal is to make your shopping experience as smooth and enjoyable as possible. Below you’ll find answers to common questions, useful tips, and ways to contact us if you need further support.

📦 Order Questions

How do I place an order?
Browse our collections, add your favorite items to the cart, and proceed to checkout to complete your purchase securely.

Can I cancel or modify my order?
Orders can be modified or canceled within 12 hours of purchase. Please contact us right away if you need changes.

What if I didn’t receive an order confirmation?
Check your spam or promotions folder. If it’s not there, contact us and we’ll confirm your order manually.

🚚 Shipping & Delivery

When will my order ship?
Orders are processed within 1–3 business days. A shipping confirmation with tracking details will be emailed once shipped.

How long does shipping take?

USA: 5–8 business days
International: 7–20 business days (varies by location)

Do you ship internationally?
Yes! We ship to most countries worldwide. Please note that customs duties and taxes may apply upon delivery.

🔁 Returns & Exchanges

Can I return my order?
Yes, returns are accepted within 14 days of delivery. Items must be unused, in original condition, and in their original packaging.

How do I start a return?
Email us at PawsClawsSty@hotmail.com with your order number and reason for return.

Do you offer exchanges?
Yes, we’re happy to offer exchanges for size, color, or product issues. Please reach out before sending items back.

👤 Account & Payments

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders and save favorites.

What payment methods are accepted?
We accept major credit/debit cards, PayPal, and other secure payment methods available via Wix.com checkout.

Is my payment information secure?
Yes! All transactions are encrypted and securely processed via Wix.com.

📬 Contact Us

If your question isn’t answered above, our friendly support team is here to help.

Store Name: Paws & Claws Styles
Company: PAWS & CLAWS STYLES BY ASHLEY K LLC
Email: PawsClawsSty@hotmail.com
Phone: +1 616-306-7266
Address: 3500 WINDMEADOWS BLVD, APT 81, Gainesville, FL 32608, USA