❓ Frequently Asked Questions (FAQs)

Welcome to the Paws & Claws Styles FAQ section! We’ve compiled answers to the most common questions so you can shop with confidence and ease.

🛒 Orders

How do I place an order?
Browse our products, add your favorites to the cart, and proceed to checkout using our secure Wix.com payment system.

Can I cancel or change my order?
Orders can be modified or canceled within 12 hours. Please contact us right away if changes are needed.

I didn’t receive a confirmation email. What should I do?
Check your spam or promotions folder. If you still don’t see it, contact us and we’ll confirm your order manually.

🚚 Shipping

When will my order ship?
All orders are processed within 1–3 business days. You’ll receive an email with tracking details once your package ships.

How long does shipping take?

USA: 5–8 business days
Europe: 7–15 business days
International: Varies by location

Do you offer international shipping?
Yes! We ship worldwide. Please note that customs duties and import taxes are the customer’s responsibility.

🔁 Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in original condition.

How do I request a return?
Email us at PawsClawsSty@hotmail.com with your order number and reason for return.

Can I exchange an item?
Yes! Exchanges are available for size, color, or product-related issues.

🐾 Products

Are your toys safe for all pets?
Yes! All of our products are pet-safe, durable, and made from non-toxic materials. We recommend supervision during play.

How often do you release new items?
We update our inventory monthly with new arrivals and seasonal specials.

Do you offer custom products?
Not at the moment, but we’re always expanding our product line—stay tuned for updates!

💳 Payments

What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure options available via Wix.com checkout.

Is my payment information secure?
Absolutely. All transactions are encrypted and securely processed through Wix.com.

Can I use a discount code?
Yes! Enter your valid code at checkout. Please note: only one discount code can be applied per order.

📞 Contact Us

If your question isn’t answered above, we’re always happy to help.

Store Name: Paws & Claws Styles
Company: PAWS & CLAWS STYLES BY ASHLEY K LLC
Email: PawsClawsSty@hotmail.com
Phone: +1 616-306-7266
Address: 3500 WINDMEADOWS BLVD, APT 81, Gainesville, FL 32608, USA